Terms & Conditions

General Terms and Conditions

• Check in is 12 noon for caravans and from 2 pm for accommodation, until 7.00 pm.
• Check in outside of these hours is available @ $26 per hour.
• If you have not arrived by 7pm on the date of your booking your card will be charged at this time for the night of your accommodation.

Payments

• Please note that credit / debit card details are required to secure a booking but payment is taken on the day of arrival.
• Alternatively, your company can be invoiced directly.
• If payment is made by card a surcharge is applicable at 1.70% MasterCard, 1.85% Visa.

Booking Cancellations

• 72 hour cancellation policy applies to all bookings.

Electric Vehicle Charging

• Electric vehicles are not inclusive of powered sites. Charging of EV’s requires email consent and carries a fee.

Cleaning & Damages

• A cleaning fee will apply if the chalet / room is left in an untidy state or with dishes unwashed.
• All items that are broken or damaged during you stay will be charged for accordingly.

Pet Policy

• Our park is pet friendly, but note that this is is subject to you agreeing to certain conditions. Please read our Pet Policy.